According to Hotels.com report and our own experience, free Wi-Fi is one the most valued Hotel amenity.
Nevertheless, despite the availability of Wi-Fi in the hotel, there have been numerous instances where the implementation has not been successful. Some guests have reported unreliable hotel internet connections, weak signals and slow speeds, which have had a negative impact on their experience.
These issues negatively impacted guest satisfaction and the overall hotel review rating.
To assist hoteliers in addressing these challenges, we provide a range of solutions designed to enhance connectivity and reliability as well as to make their guests happier. These solutions are:
- Cloud WiFi: Cloud based WiFi management system
- HotSpot Software: Control WiFi with industry-leading cloud software
- Trip Advisor Booster : increase hotel rating
What amenities are deciding factors when choosing your hotel?
While free Wi-Fi is a must for both business and leisure travelers, people on work trips seem to hold this amenity on a higher pedestal. 53% of guests also wish free Wi-Fi was a standard amenity across all hotels.
- Provide free Hotel Internet and paid tiered plans to monetize on high-speed Internet access
- Integrate with Opera Cloud PMS to simplify and automate guest login with name and room number
- Show video ads on splash pages in exchange for complimentary Internet access. Promote services like SPA and restaurants
- Allow guests to use multiple devices (laptops, tablets, smart phones) under the same shared account
- Create different splash (login) pages for lobby, restaurant, rooms, and combine free and paid access
- Easily create prepaid accounts or voucher tickets for walk-in guest
- Limit connections with number of devices, daily limits on download, time, data
- Improve Tripadvisor rating
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